This Privacy Policy explains how TechConnect collects, uses, and protects your personal data when you visit our website here. We are committed to ensuring that your privacy is protected and that your personal data is handled in compliance with the General Data Protection Regulation (GDPR).

Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, telephone number, and postal address.
• Account Information: Username, password, and other registration details.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communication Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To Provide Services: To manage your account, process transactions, and provide customer support.
• To Improve Our Site: To analyse and improve our website and services.
• Marketing Communications: To send you information about our products, services, and promotions, where you have opted in to receive such communications.
• Legal Compliance: To comply with applicable laws, regulations, and industry standards.

Legal Basis for Processing Personal Data

We will only process your personal data when we have a legal basis to do so. The legal bases include:

• Consent: You have given us clear consent to process your personal data for a specific purpose.
• Contractual Obligation: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will determine the appropriate retention period for personal data based on the nature of the data, the purposes for which we process it, and our legal obligations.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or destruction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date above. You are advised to review this Privacy Policy periodically for any changes.