A model for industry engagement in the accreditation process
Best practices Use of the EDCI Issuer to issue micro-credentials Users: Policymakers, Industry, SMEs | Theme: Accreditation and certification | Action: Policy/guideline | Beneficiaries: Training Providers (Private), Training Providers (Public), Policymakers, Industry, SMEs | Countries: Ireland. Skillnet Ireland Skillnet Ireland Donal Grimes The EU Commision report titled Pact for Skills: Analysing of Upskilling and Reskilling Policy Initiatives and Identifying Best Practices” ranked the model deployed by Skillnet Ireland in Ireland, first out of 47 in benchmarking, based on overall average key performance metrics, as well as topping the analysis for impact on businesses and impact/contribution to the economy including to the digital and climate agenda. Central to the Skillnet Ireland model are the Skillnet Business Networks: clusters of private sector businesses that collaborate based on a sector, or multiple sectors within a region, to provide upskilling and reskilling programmes to companies. With 70 Skillnet Business Networks nationwide, companies can find a network based on a particular sector, or within a region. The business networks identify the skills needs impacting their region/sector and establish the requirements for the respective industry in relation to accreditation. The challenge? In the Irish context, the challenges nationally include: Fragmentation across sectors: Different industries and sectors often follow different accreditation frameworks (e.g., QQI in education, NSAI in standards, CORU in healthcare). Populating the talent pipeline and addressing skills shortages: There can be a disconnect between what training/education providers offer and what industry actually requires in accredited qualifications. SME Engagement and awareness: Small and medium-sized enterprises (SMEs) often lack awareness, resources, or understanding of accreditation processes. Funding and support structures: Accreditation processes can be costly and resource-intensive. Lack of real time labour market intelligence: Difficulty in gathering timely and localised data on evolving industry needs. Our solution The Skillnet Ireland Business Network Model is built on a national framework of business networks. These networks act as intermediaries between enterprises and training providers, fostering collaboration and ensuring that training programmes are demand-driven and aligned with both sectoral and national priorities. Rather than relying solely on traditional education systems, the model empowers businesses—particularly SMEs—to identify critical skills gaps and co-develop training solutions that often lead to recognised accreditation. Business networks facilitate engagement across diverse sectors, reduce administrative burden, and support access to micro-credentials, recognition of prior learning (RPL), and formal qualifications. They also enable real-time intelligence gathering by maintaining close contact with employers, allowing for agile and targeted responses to emerging trends. This collaborative and flexible structure helps address a range of systemic challenges: it supports alignment across fragmented accreditation systems, ensures training is relevant and recognised, simplifies SME participation, and makes accreditation more accessible and cost-effective through shared resources and financial supports. Outcomes 1. Increased Alignment Between Industry and Accreditation Bridged the gap between industry needs and education offerings, resulting in more job-ready graduates and upskilled employees. Enabled the mainstreaming of micro-credentials and flexible learning pathways—recognised increasingly in formal systems. 2. Enhanced SME Participation in Accreditation and Upskilling Over 80% of Skillnet Ireland’s participating companies are SMEs, many of whom could struggle to access accredited training, without the Skillnet Ireland support systems and funding 3. Improved Responsiveness to Skills Shortages Real-time employer feedback through Skillnet Business Networks and rollout of new training (e.g., in AI, sustainability, cyber, medtech). Enabled the rapid scaling of talent pipelines in high-demand sectors (ICT, pharma, construction, green economy). Supported sectoral transformation by enabling existing workforces to transition into new, accredited roles (e.g. Offshore Wind Academy). 4. Reduced Regulatory and Administrative Burden Networks can act as a ‘navigator’ for regulatory complexity, streamlining access to compliance-related training and accreditation. 5. Increased Labour Market Intelligence and Policy Influence Networks support the production of sector-specific Talent and Skills Reports, influencing national policy and education programme development. Anticipated emerging skill gaps (e.g., cybersecurity, data governance, AI ethics), enabling pre-emptive programme development. Key takeaways Build governance structures that put employers in the lead of programme design. Avoid ‘top-down’ training mandates – instead, co-design solutions with end users (businesses) Create collaborative, peer-based training networks around shared industry needs or regional challenges. Use intermediaries (Chambers Ireland, industry groups) to build bridges between businesses and training/accreditation providers. Embed accreditation partners early in programme development. Use modular, stackable credentials that can build toward formal qualifications over time. Build agile programme structures that can pivot quickly. Establish ongoing labour market sensing mechanisms through direct employer feedback. Design services and communications specifically for SMEs, with practical guidance, shared services, and peer learning. Use localised/regional outreach and relationships to engage hard-to-reach businesses. Leverage real-time data from industry networks to inform policy and programme direction. Consider training networks as a two-way channel: delivering skills on the ground and gathering intelligence for policymakers. Learn more here
Use of the EDCI Issuer to issue micro-credentials
Best practices Use of the EDCI Issuer to issue micro-credentials Users: Training Providers (Private), Training Providers (Public) | Theme: Accreditation and certification | Action: Fremework/methodology | Beneficiaries: Training Providers (Private), Training Providers (Public), Learners (STEM background), Learners (Non-STEM background). DIS4SME DIS4SME Lisa Bilotti Giacomo Martirano Across Europe, there is a rapidly growing demand for digital skills and for mechanisms that formally recognise competences achieved through both formal and non‑formal education. Within this context, the DIS4SME (Data Interoperability Skills for SMEs) project contributes to the upskilling and reskilling of small and medium‑sized enterprises through targeted training on location data interoperability.As a consortium member, Epsilon Italia aimed to ensure that the learning outcomes achieved by participants in its courses were recognisable, verifiable, and aligned with EU policy frameworks for micro‑credentials. The challenge? The main challenge was to identify a cost‑effective and reliable system for issuing digital micro‑credentials compliant with the EU Recommendation on Micro‑Credentials.Most commercially available badge platforms were found to be limited in one or more of the following ways:Non‑compliance with the EU micro‑credentials frameworkRequirement for expensive licences or annual feesDependence on restrictive national accreditation or proprietary systemsThese limitations hindered training providers from adopting micro‑credentials effectively and consistently across European contexts. Our solution Secure, authentic, EU‑compliant credentials: the Digital badges issued via the EDCI Issuer are fully aligned with the EU micro‑credentials framework and guaranteed by a qualified e‑seal.Interoperability and transparency: Credentials can be embedded directly in the Europass CV, enhancing recognition of skills across Europe.Cost‑effectiveness: Epsilon Italia achieved credential issuance without paying licence fees or using proprietary systems.Scalability: The organisation plans to issue at least 100 digital credentials during the first year of implementation. Outcomes The membership to the EFMD Global Network, and the eligibility to EQUIS accreditation were the first steps achieved in the process of EQUIS accreditation. The achievement of these milestones resulted in a set of outcomes: 15% increase in recruitment of international students; 1 new international exchange program with an EQUIS internationally accredited HEI; International recognition in accreditation of educational offer in advanced digital skills, with one new co-funded project with other EQUIS accredited HEIs; Improvement in national and international ranking for master programs Integration of EQUIS methodology with European approach to micro-credentials to further increase the quality level of educational offer. Key takeaways Integrate a qualified e‑seal, as required by the EDCI Issuer, to ensure legal authenticity and integrity. Update internal processes early to guarantee smooth technical integration with the EU’s credential infrastructure. Invest in staff training for managing digital credentialing workflows and maintaining compliance with EU standards. Avoid dependence on commercial badge platforms by adopting open EU‑provided tools that foster transparency and trust. Embed credentials within the Europass CV to enhance learners’ employability and cross‑sector recognition. Build long‑term collaboration with technical partners to sustain e‑seal management and alignment with evolving EU frameworks. Learn more here
Privacy-Preserving Training Format for Live and Self-Paced Learning
Best practices Privacy-Preserving Training Format for Live and Self-Paced Learning Users: Training Providers (Private), Training Providers (Public) | Theme: Programme development | Action: Education programmes/courses | Beneficiaries: Training Providers (Private), Training Providers (Public), Learners (STEM background), Learners (non-STEM background). BioNT BioNT Isabela Paredes Cisneros Silvia Di Giorgio BioNT (Bio Network for Training) is a consortium of nine European partners, including academic institutions and SMEs, funded by the Digital Europe Programme. The project aims to deliver high-quality training on digital skills relevant to the biotechnology and biomedical sectors, targeting both job-seekers and employees looking to enhance their skills. The primary audience includes participants who may be in vulnerable situations (job-seekers) or require heightened privacy (industry professionals handling sensitive information). The consortium needed to develop a format that would respect privacy concerns while enabling the creation of reusable content from live sessions. The challenge? Our project faced three interconnected challenges: Many participants, particularly job-seekers and industry professionals from SMEs, expressed reluctance to fully engage in training sessions if they might be recorded or identified. Job-seekers feared this could negatively impact their future job prospects, whilst industry professionals were hesitant to disclose their affiliation or display their faces, as this could reveal competitive information or interest in upskilling that they preferred to keep confidential. Creating high-quality, reusable self-paced learning materials from live training sessions typically requires capturing live discussions and interactions, which conflicts with participants’ privacy requirements. Traditional recording approaches that include participant faces, names, and verbal questions would have required extensive post-production video editing to anonymise content before publishing as self-paced learning materials. This would have significantly increased production costs and time requirements, potentially making the creation of such resources unsustainable within our project constraints. Without addressing these challenges, we risked low enrolment numbers from our target audience and would have significantly limited our ability to create valuable, cost-effective self-paced learning materials for broader impact. Our solution We developed and refined a hybrid training delivery format that prioritises participant privacy whilst enabling the creation of reusable content: Restrictive participation format: We used a delivery format that restricted trainee participation to viewing only, without the ability to speak, share video, or use chat functions. This ensured that recordings captured only the instructor’s content without any participant information. Text-based interaction system: We implemented a collaborative document platform (HedgeDoc) hosted on our own servers where participants could anonymously ask questions and provide feedback during the session. Participants were able to interact without providing any personal data. Carefully structured recording approach: Training sessions were recorded to capture only the instructor’s screen, voice, and presentation materials. The collaborative document was monitored and cleaned of any potentially identifying information before being included in recordings. Helper system: We assigned dedicated helpers who monitored the collaborative document in real-time, answering questions and providing support without disrupting the flow of the training or revealing participant identities. Outcomes The implementation of this privacy-preserving format yielded several positive outcomes: Efficient creation of self-paced learning materials: The format allowed us to produce high-quality recordings without any post-production editing to remove participant information, significantly reducing resource requirements for creating self-paced learning materials. Positive trainer adaptation: Despite initial hesitation from trainers who were accustomed to fully interactive live sessions, we received positive feedback about the format’s effectiveness. Participant comfort: Feedback indicated that participants appreciated the anonymity provided, with many noting they felt more comfortable asking questions in a text-based format without revealing their identity. This format also gives room to the participants who would usually not ask questions live, making the format more inclusive. Sustainable model for future training: The format has been successfully replicated across all our training workshops, providing a proven template for future initiatives that can be implemented with minimal resources. Key takeaways Based on our experience, organisations implementing similar training formats should consider: Balance privacy with interaction: While restricting traditional participation methods, ensure alternative channels for meaningful interaction that preserve anonymity. Prepare trainers adequately: Provide proper orientation for trainers who may be accustomed to seeing and hearing participants, helping them adapt to text-based interaction systems. Establish clear helper protocols: Define specific roles for helpers monitoring the text-based interaction system, including guidelines for anonymising questions before addressing them. Design for direct recording use: Structure training sessions assuming that recordings will be used as-is without editing, including careful planning of screen sharing and demonstration segments. Create trainer-helper communication channels: Establish private communication methods between trainers and helpers to coordinate responses and manage participant questions efficiently. Test thoroughly before implementation: Conduct pilot sessions to identify potential privacy risks or technical issues with your chosen platforms and tools. Document the process: Create clear documentation of your approach to make it easily replicable across different training topics and by different training teams. Learn more here
Bringing Industry to the Classroom: Expert Conferences Connecting Students with Digital Twin Innovation
Best practices Bringing Industry to the Classroom: Expert Conferences Connecting Students with Digital Twin Innovation Users: Training providers (public) | Training providers (private) | Theme: Industry engagement | Action: Education programmes/courses | Beneficiaries: Training providers (public) | Training providers (private) | SMEs | Industry | Learners (non-STEM background) | Learners (STEM background) DIGITWIN4CIUE – Digital Twins for Complex Infrastructures and Urban Ecosystems DIGITWIN4CIUE Beatriz Martin Bautista Cerro Rocío López Espinosa Digital twins represent a rapidly growing field in the built environment. Their adoption by private and public sectors highlights the need for professionals who understand both the technical and strategic value these tools bring to infrastructure planning, design, construction, and operation. To meet this need, the European project DIGITWIN4CIUE aims to “foster collaboration: build a culture of cooperation between academia and industry to drive innovation and develop sustainable, efficient construction practices”. This vision is realised through the Entrepreneurship Pillar of its Centre of Excellence, which promotes initiatives bridging academic knowledge and professional innovation. A flagship action is the Executive Master’s in Digital Twins for Infrastructures and Cities, a specialised programme for professionals and engineers in civil engineering, smart cities, and related fields. It offers training in advanced digital technologies, preparing participants to design, implement, and manage innovative solutions across the infrastructure lifecycle. This academic offer meets labour market needs and supports ongoing professional development, helping organisations stay at the forefront of technological progress. The challenge? In an increasingly competitive environment, with a growing academic offering and rapid technological advancement, prospective students are becoming more discerning in their choice of programmes. Attracting top talent is therefore a strategic priority for the success and sustainability of the DIGITWIN4CIUE project, and an opportunity to strengthen its position as a leader in innovation and digitalisation in the infrastructure sector. This situation posed a challenge during the design of the master’s programme. The aim was to ensure it stood out by combining high-quality education with the practical application of cutting-edge technologies, while aligning with the real needs of the labour market. At the same time, a key question emerged: how can we attract students by offering a programme that is up-to-date, dynamic, and aligned with scientific and technological innovation? Our solution As a response to the identified challenge, the Executive Master’s in Digital Twins for Infrastructures and Cities established the Conference Cycle: a series of public sessions led by global experts that go beyond the conventional applications of digital twins. These events delve into real-world use cases across a variety of sectors—including structural assessment of infrastructures (such as buildings, bridges, tunnels, and dams), transport and mobility, the construction industry, hydrology, and energy. The sessions provide valuable insights into how digital twins can improve asset maintenance, enable data-driven decision-making, and increase resource efficiency. The conferences are held on a biweekly basis, in both virtual and in-person formats, across the five partner universities delivering the master’s programme. Through this initiative, students benefit from continuous exposure to industry leaders, researchers, and professionals, allowing them to: Engage directly with key stakeholders in the field; Gain up-to-date knowledge on the latest developments in digital twin technologies; Participate in discussions that bridge academic learning with real-world industry demands. Outcomes This initiative has successfully created a dynamic learning and knowledge-transfer environment by bringing master’s students into direct contact with leading voices in the field. The Conference Cycle has featured guest speakers from renowned institutions such as the University of Colorado Boulder (USA), Technische Universität Dresden and Universität der Bundeswehr München (Germany), and Edinburgh Napier University (United Kingdom), as well as from prominent companies and organisations including ARUP, the Barcelona Supercomputing Center (BSC), AdvaNet Hungary, SENER, and Bentley Systems, among others. As a result, the master’s programme has gained increasing international visibility. This is evidenced by the significant growth of our communication and outreach channels – driven largely by the Conference Cycle – with over 3,000 followers on LinkedIn and approximately 10,000 views on YouTube. Notably, more than 80% of prospective students now discover the programme through one of these two key platforms. The initiative has also fostered a learning environment centred on continuous development, where students are encouraged to engage in meaningful knowledge exchange beyond formal assessments, driven by curiosity, critical thinking, and professional ambition. In addition, the in-person sessions of the Conference Cycle provide valuable networking opportunities, enabling students to connect directly with guest speakers during dedicated engagement moments. These face-to-face interactions are essential for building professional networks, exploring career trajectories, and stimulating future collaborations within the fast-evolving digital twin ecosystem. Key takeaways Schedule integration within academic hours: Embedding Conference Cycle sessions within the master’s regular timetable ensures consistent student attendance and reinforces their value as an essential component of the learning experience. Bridge between industry and academia: Favor direct interaction with industry leaders, researchers, and policymakers aligns academic learning with real-world market needs, enhancing students’ readiness for professional challenges and supporting their career development. Include student’s participation at the Conference Cycle: Include student’s participation directly at the Conference help students to keep themselves highly motivated and disciplined throughout the course. Learn more here
Bringing Industry to the Classroom: Expert Conferences Connecting Students with Digital Twin Innovation
Best practices Bringing Industry to the Classroom: Expert Conferences Connecting Students with Digital Twin Innovation Users: SMEs, Training providers (public), Training providers (private), Industry | Theme: Indsustry Engagement | Action: Education programmes/courses | Beneficiaries: SMEs | Labour force (employed) DIGITWIN4CIUEDIGITWIN4CIUE Beatriz Martin Bautista Cerro DIGITWIN4CIUE, through the European Center of Excellence in Digitalization of Infrastructures and Cities, offers an Executive Master’s in Digital Twins for Infrastructures and Cities. This program features a flexible academic structure, attracting professionals from various disciplines in the built environment industry.Designed for professionals and engineers passionate about digital transformation in civil engineering, smart cities, and related fields, our program provides comprehensive training in key digital technologies for digital twins in infrastructures. It equips participants with the ability to conceive and develop digital twins to tackle specific challenges in infrastructure planning, design, construction, operation, and management, while also fostering the skills needed to identify business opportunities arising from digital twin technology.The Joint Institutional Executive Master diploma is issued by three of Europe’s top engineering universities: UPM (Spain), ENPC (France), BME (Hungary) and ITU (Turkey). The challenge? How can we ensure that students not only learn about Digital Twins in class but also engage with cutting-edge innovation, industry advancements, and real-world applications?Creating direct connections between students, researchers, and professionals is key to fostering career opportunities, expanding networks, and shaping a future-ready workforce. Our solution To bridge this gap, we established a structured series of expert-led conferences throughout the academic year. These sessions take place every two weeks in both online and in-person formats and are hosted across the five partner universities delivering the master’s program.Through this initiative, students benefit from continuous exposure to industry leaders, researchers, and professionals, allowing them to:• Engage directly with key players in the field• Gain insights into the latest advancements in Digital Twin technology• Participate in discussions that link academic learning with real industry needs Outcomes This initiative fosters a growth-focused learning environment, where students exchange knowledge beyond exams and assessments—driven by curiosity and professional development.Additionally, the in-person conferences enhance networking opportunities, giving students the chance to interact first-hand with guest speakers during dedicated networking sessions. These moments are crucial for establishing connections, exploring career paths, and sparking future collaborations in the rapidly evolving Digital Twin ecosystem. Key takeaways ‘Structured & Recurring Industry Engagement: Organizing expert-led conferences every two weeks ensures continuous exposure to industry leaders and real-world applications, keeping students engaged with cutting-edge advancements.Bridging Academia & Industry: Direct interaction with industry leaders, researchers, and policymakers aligns academic learning with market needs, enhancing career readiness and professional development.Networking & Career Development: Dedicated networking sessions provide students with valuable opportunities to connect with professionals, explore career paths, and foster collaborations in the Digital Twin ecosystem. Learn more here
Targeted digital skills training for job seekers in Cyprus
Best practices Targeted Digital Skills Training for Job Seekers in Cyprus Users: Training providers (public) | Training providers (private) | Theme: Reskilling and upskilling | Action: Education programmes/courses | Beneficiaries: Industry | SMEs | Learners (STEM background) | Learners (non-STEM background) | Labour force (employed) | Labour force (unemployed) LEVELUPlevelup-skills.eu Dr Celia Hadjichristodoulou Christiana Stylianou Stephani Theophanous The Level Up project supports the upskilling and reskilling of 15,000 business leaders or managers, SME professionals and job seekers in advanced digital skills. It provides industry-relevant, short training courses across Cyprus, Germany, Greece, Italy, Finland, Hungary, and Poland. The business model of such courses is built around practicality, relevance, and wide accessibility, but also requires high engagement rates and meaningful career impact, to ensure they are sustainable in the long run. The challenge? GX set out to train 1,510 people in digital skills from the project’s target audience. However, reaching the final target required a differentiated approach, as the project operated in a competing digital skills training landscape. The main challenge was ensuring high engagement and meaningful participation, despite numerous competing free and paid online training programs. Simply offering digital skills courses was not enough—they needed to be distinctive, highly practical, and directly relevant to participant needs. As revealed through a detailed needs assessment conducted by GX and the Careers Office of one of Cyprus’ largest universities, some of the major barriers to effective digital upskilling included: Existing digital skills training was too broad and lacked practical, industry-specific applications. Many available courses were not offered in Greek, making them less accessible to local professionals and SMEs. Job seekers and SME employees/owners strongly demanded specialised training in AI applications, digital marketing strategies, and no-code development tools. Our solution To address these challenges, Level Up conducted an initial assessment of digital skills gaps within SMEs, identifying thematic areas with the most urgent need for specialised training, i.e. data analytics, social media marketing, advanced Excel, cybersecurity, and Artificial Intelligence (AI), among others. Those thematic areas informed the design of targeted training courses, ensuring alignment with real-world industry demands. The project also incorporated a hybrid learning model, combining online and in-person instruction to maximise accessibility. GX proceeded with launching three targeted digital skills courses, delivered online via Zoom, focusing on: AI fundamentals TikTok marketing for SMEs Website development using no-code tools Outcomes 400 Registrations per session 150 Active participants per session 60 Asynchronous learners watched the course recordings By mid-2024, GX had already trained approximately 800 participants in various digital skills topics, laying the groundwork for the final Phase 2 of the training initiative. By early 2025, with the above high-demand courses and in combination with some additional courses on topics related to PowerBI and Advanced Excel, GX had successfully trained over 1,500 participants, surpassing the project’s initial goal. Feedback from the course evaluation survey indicated that many participants from the three high-demand courses found the training highly relevant and aligned with their needs. This reinforced the importance of specialised and practical digital training, ensuring that courses addressed real-world applications and industry demands. Building on this success, additional seminar-based courses were introduced for various age groups, to ensure continuous learning opportunities and keep up with emerging digital trends. As a VET provider, GX utilised its expertise to expand its course offerings, maintaining relevance and adaptability in digital skills training. In addition, the high engagement rates encouraged new collaborations with instructors from the Level Up project, strengthening the impact and outreach of digital upskilling efforts and allowing for the further development of new training initiatives through organisations like the Human Resource Development Authority of Cyprus (HRDA). Key takeaways Embrace continuous adaptation of digital skills training to reflect emerging trends and participant feedback. Develop and update courses iteratively, based on real-time engagement metrics and evaluations, enhances the long-term impact and sustainability of training initiatives. Collaborate with universities, industry experts, and experienced trainers to improve course quality and expand outreach, ensuring higher participation across diverse demographics. Design modular courses with focus on scalability and adaptability to diverse audiences. Customisation and localisation are essential for advancing engagement, inclusivity, and sustainable digital skills development. Learn more here
Industry-oriented hackathon to drive SME involvement in master programme design
MERIT is developing master’s degrees and short-term courses in AI, cybersecurity and IoT, with the participation of NGOs, non-profits, research organisations, companies and SMEs. These are delivered by technical universities across Estonia, Lithuania, Latvia, Italy and Spain.
Having consistent, hands-on engagement from industry is fundamental to the project’s operational model and objectives.
Assessing and recognising individually acquired digital competencies through the digital skills profile platform
fit4Internet is a non-profit initiative aimed at enhancing digital literacy across Austria. By using the Digital Competence Framework (DigComp AT), which identifies key components of digital competencies and aligns with European standards, fit4internet helps individuals showcase their digital skills. The fit4internet platform offers a way to track and prove digital competencies, helping with employability and ensuring that the Austrian workforce has the necessary ICT skills to meet market demands. Through the digital skills profile platform, the initiative supports both individual growth and the development of a digitally capable society.